In many cases sales can be increased by simply solving the right problems within your business. This begins by assessing your capability to fulfill current demand and making sure that your current customers are leaving your business feeling satisfied, and wanting to return.
When looking to find a solution that will grow sales you must be careful to solve the right problem. Simply increasing the number of customers may cause problems in capability and capacity. Phil identifies an example which helps to explain this concept.
Succession planning for business continuity usually starts with identifying when you will pass your business on and to who. If you are approaching retirement or taking a step back from your role then its worthwhile getting a strategy in place, for handing your business over to its new owners.
