It’s great when a client says 'yes'. It’s devastating when a week later you go to do the 'paperwork' and they have changed their minds! A verbal 'yes' combined with a signed contract and a healthy deposit all occurring within the same appointment is much more likely to stick than a mere 'yes'.
While we can pick up many useful techniques for closing sales online, it is practicing them and having your delivery critiqued that adds the most benefit. Before closing the sale, we firstly need to ensure that we understand our prospect's situation.