Dealing with difficult peoplePosted on 20th Mar 2021Why using the right words to help you be more direct helps you to understand instead of inflame, when dealing with difficult people. Read more »
Grow your sales to existing customers with key account management.Posted on 18th Jan 2021It’s far more profitable to sell more products to existing customers than to invest time and effort into finding new customers. Read more »
Behavioural Types in SalesPosted on 19th Jun 2019Who are you selling to? establishing behavioural type can help you use the right approach. Phil Baldey explains the different groups and some suggested sales techniques.Read more »
Art of Conversation | Sales Training with Phil BaldeyPosted on 9th May 2017Phil discusses how to get others to talk by utilising open questions, and having a listening response.Read more »
Relationship Building | Sales Training with Phil BaldeyPosted on 17th Oct 2016Phil talks about relationship building, utilising open questions, getting people to talk about themselves, and utilising listening responses.Read more »
