Sales Training Services
Customised sales training services including One Day, Multi Day, After Hours and Conference Sessions all personalised to your needs.
Developing the strategy and appropriate sales training to deliver your business the results it needs.
Also offering longer term sales training programmes with mentoring/coaching being offered on an ongoing basis.
The best sales training to suit your business models including:
Business to Business (B2B)
Business to Consumer (B2C)
Retail
Telesales
Customer Service
Tender/Contract Negotiation
Business Buy/Sell Negotiation
What can your Sales Training Programme include?
Our top of the range sales training is custom built for your business and can include:
> Sales territory planning for managers
> Setting sales targets
> Developing performance based pay plans
> Sales process development and mapping
> Sales methodology development
> Selling Skills - Working on your sales pitch
> Developing scripts and prompts for your sales team
> Prospecting strategies for your sales team
> Referral building for sales leads
> Developing personalised sales training manuals
> Selecting the right sales team
> Sales management training
COACHING/MENTORING FOR SALES TEAMS
Ongoing coaching/mentoring for individuals or the full team tailored to suit their needs. This can include weekly sales tips, territory planning, discussions pre and post sales calls as well as reinforcement of the sales process. Sales Managers can also receive mentoring to assist in their development.
Sales process development and mapping
We often tell our people to just get out there and sell, without discussing the steps of the sales process. I will assist you to map the process so that it becomes clear when a critical step is missed. Little point asking for the order if the prospect has no perceived need/want!
Whether the interaction is transactional or emotionally driven we can help you develop the sales methodology that suits your target audience. This could be Relationship Selling, Partnership Selling, Needs Based Selling, Solution Selling, Transactional Selling and Being the Expert are just a few of the terms which you may feel suit your needs. Find out more about developing your sales methodology.
Developing scripts and prompts for your sales team
Once the sales process is mapped, scripting can assist a representative learn what needs to be said. They can then personalise the content to suit their personality, without missing key elements of the process. Some reps know what to say instinctively. For those who don’t, a script will assist.
Developing personalised Sales Training Manuals
If a Sales Manual doesn’t get read, it is of no use. Good sales manuals become ‘go to’ reference guides with examples, handy phrases, the sales process mapped, and answer frequently asked questions. I will personalise a sales manual to your unique situation.
How to choose the best sales people
Those who talk a lot aren’t necessarily the best sales people, and the same is true of the extrovert. What is important is to select the appropriate sales people for your company, and who can connect with your target audience. Often the best sales teams are a disparate group of individuals!
Sales Management Training
Helping to equip your sales management with the tools needed to build a successful sales team,.
I can also assist when a National Sales Manager is needed within an organisation, but it may not be justified to have a Full Time Equivalent. Responsibilities can be scoped and fulfilled on a contracted basis, offering support to sales/branch managers and the sales team as required